It all started with a hot tub. It was all by happenstance.
In the summer of 2018, an old customer contacted Jon for a small repair. His hot tub had gone out and rather than repairing it yet again, he was going to replace it. The new hot tub was a different size and shape than the old one, and since it was set down flush with the deck, some modifications to the deck were needed. Upon starting in on making the modifications to the deck boards, the project expanded to replacing all the old rotting deck boards with a new composite decking system. The project continued to grow and expand, eventually resulting in an entirely new outdoor living space.
There was something missing though. The deck was too hot in the summer with the sun beating down, not a single tree in the small yard. The hot tub was inconvenient to use when the rain was falling down. Jon’s customer wanted a solution. He absolutely loved the new outdoor living space and wanted to maximize his use of it, no matter what the weather decided to do. He realized he needed to cover the space, but hated the idea of closing it in with a solid structure. “I would love to find something that will cover the space, but that can be opened up when I want to let in the light. Can we do something like aluminum plantation shutters overhead?”, he asked. “I’ll look around for something”. Ten minutes later Jon received a screenshot of one of the most amazing things he’d ever seen. It was almost exactly what his customer had envisioned, an aluminum louvered roof. After a short internet search of his own, Jon came across the website for “The Smart Pergola”. It was an Indiana company specializing in selling and installing the StruXure Outdoor louvered roof system. Jon asked his wife to call them immediately and Anna directed her to the manufacturer, StruXure Outdoor. Thus began the journey...
All the way from the initial startup, through the design process, and on to ordering and post sale follow up, the StruXure team never failed to impress. As he began construction and the system started coming together, Jon knew he had found a product that was truly remarkable. This product would change the way his customer lived. He would enjoy the outdoor space Jon created for him on a whole new level.
Seeing the possibilities and wanting to recreate that feeling for everyone he knew, Jon became inspired to get involved. Jon has always prided himself on offering the best service and support that a customer could expect before, during and after a sale. These values lined up with what StruXure was clearly all about. Jon called the sales director at StruXure and asked to become a StruXure dealer. Three months and a trip to Georgia for training later, and KC Outdoor Structure was born.